The Video Books by Occasionary are portable video albums designed in a way to
replicate the opening of a book. Revealing the cover presents a 7-inch display
screen with embedded speakers in the device.

The Video Books are ready to play on demand, just by flipping the cover. They have
an internal memory storage that can hold over 3 hours of video, as well as a
micro-USB* rechargeable battery that can playback up to 4 hours of video or
photo content and can last around 12 months when left on standby.

The Video Books by Occasionary are an amazing way to re-live the happiest, most
sentimental memories with your loved ones, perfect as a gift for married
couples, family and friends.

*Micro-USB cable supplied.

We have multiple support channels so that we can handle your request in the best way.

For support enquiries, contact us at support@occasionary.co.uk

For order enquiries, contact us at orders@occasionary.co.uk

We try our best to reply to all enquiries as quickly as possible.

Yes, the Video Books work seamlessly, just like a USB.

Simply plug the device with the provided micro-USB cable into any computer, then copy and paste your content into the Videos folder shown on your computer.

You can choose to copy and paste, or drag and drop your photos and videos into the folder, as well as delete any media from the storage too.

However please do not format the Video Book, as you will delete the media player software to play your photos and video.

Watch our tutorial video on our How To Page for more info.

Yes! You can load multiple pictures and videos, the Video Book acts as a USB storage device and has up to 4GB of internal storage.

You can load over 3 hours of videos to the Video Book, but please bear in mind the internal storage is up to 4GB.

For the best experience, we recommend videos up to 15 minutes in length, allowing plenty of room for any other content you'd like to include.

The Video Books play all standard video formats, the most popular being .MP4 and .MOV files. For best results, convert your video into a 1280 x 720p file.

If you're experiencing issues with your video file where your videos are not auto-playing or your videos are stretched, its highly likely your videos need to be converted. Check out our How To page for more information on this.

For further support, please contact us on our support email inbox at support@occasionary.co.uk

The Video Book has a 2500 mAh battery that can playback up to 4 hours of video on a full charge. The Video Book can also last up to 12 months when fully charged and left closed on standby.

All Video Book's are delivered half-charged, so we recommend a full charge before use.

The Video Book has a micro-USB charging port on the right-underside of the book.

Simply plug the provided micro-USB cable into the port and the other side into a computer or a standard USB charger or adapter.

Yes you can! The easiest way to organise your media for the Video Book is by renaming your files and adding a number at the beginning of each file in the order that you wish. We have a video tutorial on our How To Page to easily guide you through the process.

For example if you have three video files, you can rename them like this:

• 1 Proposal
• 2 Wedding Video
• 3 Engagement Video

Your media files can be placed in any order you like.

Yes, you can play and pause the video by pressing the button.

You can move to the next or previous clip by pressing the forward or rewind buttons once.

You can also skip the video forwards and backwards by pressing and holding the forward and rewind buttons.

You can create an account by clicking on the my account icon in the top right of the website, next to the shopping cart.

A pop-up window will open prompting you to log in to your account, select the sign-up tab in the top right of the pop-up window to enter your details and create an Occasionary account.

You can also create an account from the checkout page when completing your order. To do this, on the checkout page scroll down and click on the checkbox for "Create an account?" and enter your details.

You can access your account by clicking on the account icon in the top right of the website, next to the shopping cart.

If you haven't logged in yet, a pop up window will open prompting you to log in to your account with your username and password. Your username is usually the prefix to your email address, so if your email address is makingmagic@occasionary.co.uk, your username will be making magic.

If you haven't signed up for an account with us, you can select the sign up tab within the pop up window to enter your details and create an Occasionary account.

Once logged in, you will instantly see your account dashboard.

From here, you can use your Occasionary account to:

• Check your orders
• Check and update your billing and shipping addresses
• View your saved payment methods and add a payment method
• View and edit your account details
• Log out of your account

If you have made any changes, make sure to click the "Save Changes" button at the bottom of the page.

You can update and change your account password by logging into your account.

Once logged in, you will see your account dashboard.

Click the Account Details tab on the left.

You will then see the password change form in which you can update the password for your Occasionary Account.

Upon receiving your delivery you have up to 14 days to request a refund by completing a return request form on our Returns Form Page.

We aim to provide the best customer service we can, so please let us know if you have any issues by contacting us at support@occasionary.co.uk

You can also create an account from the checkout page when completing your order. To do this, on the checkout page scroll down and click on the checkbox for "Create an account?" and enter your details.

If you'd like to cancel or change your order please contact us as soon as possible at order@occasionary.co.uk.We will try our very best to accommodate to your request.

We always quality-check every order prior to shipment to make sure you're completely satisfied.

Please ensure you inspect your order upon delivery. If your order has arrived damaged, we ask you to get in touch with us as soon as possible within 3 business days by completing a Returns Form.

To find out more information on returns, visit our Returns Policy page.